Elite Advantage Experience: Unmatched. Free Shipping The Elite Metal Tools Promise! You don’t have to pay hundreds a year to be a “Gold Status Customer” or “Primetime Member” just to be treated like a valued customer. We care about our customers and care about their businesses. That’s why, when we started this company, we decided to ship to commercial properties for free. For more information, visit our Shipping & Handling page. This isn’t a special offer. This isn’t for a limited time. This is the Elite Advantage. Price Matching The best prices on the web. We make sure our customers receive the best machines in their industry. Now, we make sure you will receive the best price! If you find a better price on the web or in a store, we will try to match that price. All we require is a photo or screenshot showing the price and model of the machine. TERMS Item(s) MUST be the same identical model as the item(s) requested and priced as brand new. Customer must provide proof of better price so our team can verify it as eligible. We do not offer a guarantee that we can match prices. Price matching consideration at time of purchase only. Customer Service Our customers matter. Technology has changed the way we buy, we at Elite know this. But we also understand the importance of communicating with our customer. We are committed to providing a level of service to our customers that makes us a leader in our industry. We will provide fast, friendly service centered around supplying the best machine for you and your business. From the moment you request a quote, to when you get your machine, we will work for you. Knowledgeable Staff In our business, information is king. There can be a lot of questions when purchasing industrial machines. Making sure our customers are purchasing the correct machine for the job is our #1 goal. We understand the complexities of the industries we serve and work hard to stay up-to-date on products and industry trends. We also continue to update our website product information to answer common questions regarding the dimensions, specifications, and capabilities of the machines we supply. If you have a question that we have not answered on the product page, please contact us! Product Selection Your one-stop-shop. We don’t carry machines from just one of the industry-leading brands. We carry machines from all the industry leaders. Every job is different and requires a different tool, our goal is to provide the right tool for any job. We are constantly researching new products, talking to our vendors, and adding new machines to give you a larger selection to choose from. Our expansive selection gives you the control to compare brands, compare prices, and make the best decision for your business.