What information do we gather?
When you order from elitemetaltools.com, we collect the following information: your name, telephone number, e-mail address, billing information (credit card number, expiration date and billing address), products purchased, any relevant promotion code and information (gift certificate redemption code, tradeshow code, etc…) and, if relevant, the recipient's name, address and telephone number. Information you enter is collected even if you cancel or do not complete an order.
How do we collect information?
Elite Metal Tools only collects information that you input into our website such as your "Bill to" and "Ship to" information or your email address for monthly newsletters that you are able to opt out of you prefer. In the event that you need to update or correct the information submitted, please contact us directly. We will update our systems immediatlely.
Why do we collect information?
Elite Metal Tools strives to provide our customers with quality products and supplies. In addition to that, we strive to provide knowledgeable and friendly service. We gather information to process orders, to enhance and personalize our customers’ shopping experience and to inform our customers and e-mail subscribers of special offers and discounts.
How do we use the information?
We use the information you submit to process your orders (during this process your ship to information may be provided to appropriate manufacture for the purpose of shipping your purchased product; elitemetaltools.com does not guarantee the security of that information), to provide an enhanced and more personalized shopping experience and to inform you of offers and discounts from Elite Metal Tools.
Elite Metal Tools does not sell, trade or rent your e-mail address. We may, on occasion send offers to our customers on behalf of other trusted businesses, but we do not give those businesses your personal information.
We may disclose any information you provide to Elite Metal Tools when we believe disclosure to be appropriate to comply with any law, regulation, governmental request, or to comply with judicial process; or (ii) if such disclosure is necessary or appropriate to operate this web site; or (iii) to protect the rights or property of Elite Metal Tools, its users, Sponsors, Providers, Licensors, or Merchants.
Concerns regarding your information
If you have concers about misuse of your personal information, please contact us immediately via our contact us page. Elite Metal Tools will resolve your concerns immediately as we take privacy of you information very seriously.
Elite Metal Tools wants you to be aware that when you click on links and/or ad banners that take you to third-party Web sites, you will be subject to the third parties' privacy policies, not ours. While we support the protection of privacy on the Internet, we cannot be responsible for the actions of third parties. We encourage you to read the posted privacy statement and user terms and conditions whenever interacting with, and prior to providing any personal information to, any other website.
Our web site encrypts your credit card number prior to transmission over the Internet using industry standard secure socket layer (SSL) encryption technology. For SSL to work you must use an SSL enabled browser. Most available browsers; version 3.0 and later, support SSL.
However, no transmission of data over the Internet or any other public network can be guaranteed to be 100% secure. Although we make reasonable efforts to safeguard your personal information once we receive it, we cannot warrant the security of information you transmit to us.