Careers at Elite Metal Tools | Elite Metal Tools

Careers at Elite Metal Tools

Dear Prospective Candidate:

Thank you for coming to the Elite Metal Tools and inquiring about career’s with us! We are pleased and excited to offer various opportunities for talented and energetic individuals like you. We value the innovation, creativity, drive, ambition necessary to propel Elite Metal Tools forward. It’s the hard work of our team that helps Elite Metal Tools continue to double in sales every year since inception. We welcome candidates from various backgrounds that share our desire for a future filled with learning, creativity, entrepreneurial spirit and success to join us during this exciting time in our development. Please apply and review the opportunities that we currently offer. We understand that a great company only exists because of great people.

Openings at Elite Metal Tools

Elite Metal Tools is a leading distributor in the Metalworking, Woodworking, and Farm Equipment industries.  As a growing company we are looking to increase our inside staff.  We are currently looking for a full-time customer-oriented service and sales support representative to join our team.  Please check us out online at www.elitemetaltools.com or www.facebook.com/elitemetaltools.

Responsibilities:

  • Managing incoming calls and customer service inquiries
  • Generating sales leads that develop into new customers
  • Identifying and assessing customers’ needs to achieve satisfaction
  • Provide accurate, valid and complete information by using the right methods/tools
  • Assist with placement of orders, refunds, or exchanges
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
  • Follow communication procedures, guidelines and policies

Requirements

  • Proven customer support experience
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively
  • High School degree or equivalent
  • Someone who brings a positive attitude, good energy, and likes to have fun
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